The project

PostNL offers the largest network for letters, packages and e-commerce in the Benelux. By combinations of smart grids and digital applications the company offers valuable solutions to its customers. (source:


PostNL has rapidly brought into operation a complex change process. A good example of the extremely professional realisation of such a process.

— We respect and encourage creativity without ever losing sight of our commercial interests. (William Koch PostNL, 2011; application form).